FAQs

Vera Wang Bride FAQ’s 

FINIDING MY DREAM DRESS

There are many ways to start your search for your dream dress. You can consult a wedding planner, talk to your friends or follow Vera Wang Bride Instagram to get inspired.   Additionally, visit Vera Wang bride website to explore different styles, silhouettes and trends and then save your favorites. We also recommend you subscribe to Vera Wang newsletter to stay up to date with our latest news and happenings.
Vera Wang Bride wedding dresses are available all Pronovias and Nicole Milano stores and selected boutiques around the world. Please check our [Store Locator] to find your nearest store and book your appointment. If you are looking for a specific gown, please call your nearest store to check availability.  
We recommend 9-12 months before your wedding day. If your wedding date is sooner or you have decided to get married spontaneously, we also have dresses you can try on and take home with you on the same day.  
To be fully prepared for the big day, most brides order their dress 6-8 months in advance. This gives enough time to customize your dress and plan comfortably for 2 fittings so that you look and feel heavenly in your dream dress. 
Vera Wang Bride wedding dresses range from 1.900 $. For prices of specific dresses, please  visit or call our official distributors and they will give you detailed information. To find the store closest to you, please use our (Store Locator)
We believe that finding and purchasing your dream dress is a personal and unforgettable experience that requires the expert advice of our stylists in one of our boutiques. For this reason we do not offer to date an online shopping experience.   We do offer virtual consultations from your own home, which can help you to define your preferences before coming into the store.

PLANNING YOUR VISIT

You'll find a team of the best professional bridal stylist experts ready to help you find  your dream dress. Once you have chosen your dream gown, our team of highly talented  seamstresses takes your measurements in order to ensure your dress has the perfect fit,  and will be ready on time for your special day!
Your health and safety has always been our top priority. In these current, extraordinary times, these are our promises to you: 

  • Our team: We guarantee that our entire staff has been trained and qualified to assist brides, and follow rigorous health and safety procedures.  
  • Sanitation measures: We clean dresses, store surfaces and fitting rooms before and after each guest visit.  
  • We maintain social distancing, and the team will welcome you with masks and protective equipment
The number of guests you can bring with you depends on local regulations. Please keep in mind that family and friends can connect virtually to your appointment and share the excitement. Just ask your bridal stylist during your in-store visit.

We encourage you to have a Virtual Appointment from your own home before coming to the stores in order make a pre-selection of the dresses you are interested in.
Absolutely! Our recommendation is that you choose your friends and loved ones carefully and limit them to 2-3 people to help you in the selection of your dream dress.  Currently due to COVID-19 restrictions, you can come with the following number of guests based on the local legal restrictions:

  • Spain, Italy, Portugal: 2 guests
  • France: 2 guests
  • Mexico: 2 guests
  • United Kingdom: 2 guests
  • Poland: 1 guest
  • United States of America: 2 guests
* For other locations, please check with the store.
Contact details here(STORE LOCATOR)
It depends on the location. To find a Vera Wang Bride store near you, use our ´store locator´ on the Vera Wang Bride website. Or Google ´Vera Wang Bride flagship store near me´ and you will  find current opening hours information. 

MY FIRST APPOINTMENT 

An appointment will ensure you receive personalized expert advice from the store stylists and will make finding your dream dress a wonderful and unforgettable experience.   Please book your appointment online through the Vera Wang Bride website.  
After booking your appointment at one of our stores, a stylist will contact you via telephone or email to get a clearer idea of what you are looking for (unless you have already done a virtual video consultation (Virtual appointment link).  When you arrive, based on the conversations you have had over video call, phone or email, she will have a pre-selection of styles ready for you to try on. Once you have found your dream dress, an expert seamstress with take your size and measurements, and then your dress will be specially ordered for you. 
The duration of in-store appointments depends on the day of the week - either 1.5 or 2 hours.
We kindly ask you to let us know in advance if you would like to change or cancel your appointment.  The contact information is specified in your Vera Wang Bride confirmation email that you receive when you make your appointment. Otherwise you can find the contact details of your store at (STORE LOCATOR) or you can write us at: booking@verawangbride.com

In the case you have made an advanced payment for your appointment, please cancel or reschedule at least 72 hours in advance in order to get your appointment fee refunded.

If your appointment has a ‘no-show’ fee, please, cancel or reschedule at least 72 hours in advance in order to get your  ‘no-show’ fee refunded. If not, you will be charged.

Once your dream dress arrives at the store, we will contact you to arrange a convenient date and time for your first fitting. This is when the dress will be further optimized to your measurements and body shape.  After this, you will have a second and often final fitting, to make sure everything is just perfect. After the second fitting, our team will make some final adjustments, making sure the dress is absolutely fabulous and ready for you to pick up in time for your wedding.  
We recommend booking a virtual consultation [link VA] in order to select your favorites before you come to the store. On average brides try 5 or 6 dresses.   There is no maximum number of dresses you can try on. Your expert stylist will do everything she can to help you find the dress of your dreams. 
As Vera Wang Bride gowns are made-to-measure, you will try on sample dresses during your in-store appointment. Your bridal stylist will adjust the dress to give you a good idea if it suits your body type. Once you have made a decision, your measurements are taken so that your dress is made just for you, and will fit perfectly.
First of all sizing is just a number. We believe that every bride deserves to look and feel beautiful!  All our dresses are custom fitted and available from European size 32 to 60/ US size 0 to 28.
Customization or personalization is possible with selected Vera Wang Bride styles and all Atelier Vera Wang Bride gowns. Your expert stylist can advise and recommend what customizations can be made to which gown. The most popular type of  customizations includes adapting the train length, variations in the shape and/or depth of the neckline, sleeve lengths, making the dress sleeveless, or choosing a different color.

PAYMENT TERMS AND CONDITIONS - BRIDAL

We offer easy, convenient payment terms at Vera Wang Bride in 3 steps:   

  1. 50% of the total price on the day you place your order.
  2. 30%. On the day of the first fitting. 
  3. The final 20% is due on the day you pick up your dress. 
Accessories and dresses from The Party Edit, including any alteration costs, must be paid in full on the day of purchase.    

ABOUT VERA WANG BRIDE DESIGN AND COLLECTIONS:  

The Artistic Director of Vera Wang Bride is Vera Wang. She is a modern-day fashion icon, is known throughout the world for her cutting-edge designs. She has dressed dozens of A-listers and celebrities including Selena Gomez, Zendaya, Michelle Williams, Diane Kruger, Alicia Keys, Victoria Beckham, Hailey Bieber, Ariana Grande and Gwen Stefani.

A native New Yorker who spent her career at the forefront of fashion, Vera Wang began a sweeping makeover of the bridal industry in 1990 with the opening of her flagship salon at the Carlyle Hotel in New York City. Today, the Vera Wang brand reflects her vision to create a lifestyle that goes beyond core bridal and ready-to-wear, and into publishing, fragrance, accessories, and home.

You can follow @VeraWangBride Instagram account and get inspired by the latest trends.

  • Vera Wang Bride: The first Vera Wang Bride collection consists of 60 dresses designed entirely by Vera Wang and her team. Vera Wang designs accessible to all brides. With this launch, the singular style of Vera Wang will reach a wider audience by offering wedding gowns at a more accessible price range with the high level of quality and craftsmanship for which the designer is renowned.
Vera Wang Bride adheres to the highest quality standards with the most expert technical team who performs in-depth quality check of each and every one of the dresses before they are delivered to the stores. During this process, they ensure that each dress is perfect and it meets the exact measurements required.

ONCE YOU HAVE PURCHASED YOUR DRESS

One you order your dress, the fitting process will begin. This process usually includes 2 fitting sessions. The cost of alterations is not always included in the price of the gown. Please discuss this with your bridal stylists.
Pack Your Wedding Dress In the Vera Wang Bride garment bag with care.
If you are flying, make sure your wedding gown adheres to your airline's carry-on requirements. Check ahead with the airline that you will sufficiently space to store the dress.
Currently, Vera Wang Bride Flagship stores are not providing this service.   Please check if your nearest authorized dealer can offer this service for you.

AFTER YOUR WEDDING

All our dresses include an inner label with dry cleaning instructions. Please follow these carefully. For each item there is a care and conservation recommendation, that you can find on the composition label included in the dress or the accessory. As they are garments made with delicate fabrics and finishes, we recommend you use a specialist cleaner.

SHARING MY VERA WANG BRIDE EXPERIENCE

If you would like to tell other brides of your positive experience with us, you can leave a review in Google for the store where you purchased your gown.  

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